“Take a look at what our fantastic clients have to say about their eye care experience and our services, team and eyewear”


We love telling our new clients how great we are, but don’t just take our word for it, take a look at what some of our fantastic clients have to say about their experiences with us.


There really is no better feeling than receipt of praise from the people that trust us with their important eye health. Rather than hide that praise away, we want to share it with you.


Our friendly team is always looking to improve our eye care services and your feedback is vital. We want to know what we did well and even any areas that you feel we could improve.


If you would like to tell us about your eye care experience with us, pop all of your thoughts in an email and send it to info@walkersopticians.co.uk with ‘Testimonial’ as the subject line. You can also review us on Google (See top-right Google+ button) or over on Facebook.

Rachel KW:

5/5 Star – Expert and professional service with the added bonus of friendly and welcoming staff. Highly recommend everyone to go here for eye tests, glasses and contact lenses x

Linda F:

5/5 Star – Thank you Marion and Paul for looking after me today, awesome service awesome team, I’m a total convert.

Kirsty L:

5/5 Star – Fantastic service, warm and friendly atmosphere, I take my 11 yr old daughter there, she’s just been today for a contact lens trial with Ben, couldn’t ask for a better service the time and care he took with her was amazing, and all the staff are so helpful and friendly. Thanks again x

Julie L:

I have been going to Keith Walkers opticians since I was seven years old (if my memory serves me right). All those years ago it was a very friendly place, the staff made you feel welcome and at ease, nothing has changed after all these years. (and it has been more than a few). They was no question that I wouldn’t go back when I noticed a change in my sight. First class service always with a smile. The refit of the shop is a credit to you. (Have you got any jobs). Keith Walker was one of life’s true gentleman and would be extremely proud of you all.

Kevin S:

5/5 Star – Great personal customer service and advice, and a fantastic range of quality frames to choose from.

Phil H:

5/5 Star – Outstanding team at Keith Walker. Really customer focused and caring. As ever Ben completed my annual check and Marrion helped size up and fit some new frames. This year a great pair of Oakley specs. Paul the Technician ground out a repair on my Tag Heur rimless specs that I dropped and chipped. I switched from the high street brands over 16 years ago and would never go back. I always get brilliant service. If you are due for an eye test, don’t go to your usual place, switch to the best in town.

Sarah R:

5/5 Star – Excellent service, in particular for my 3 year old who has had glasses since she was 2. Always happy to help, even if it’s just to readjust her glasses AGAIN and friendly, helpful staff.

Sammie J:

5/5 Star – Brilliant place. Been going since I was tiny and they have been fab.. (even if they do sometimes get me mixed up with my sister).. cannot fault the staff or the service.

Andrew H:

5/5 Star – Always 5 star service. Highly recommended :-).

Emma H:

5/5 Star – Been coming here for glasses for 8 years now and can honestly say each time I’ve gone in I’ve enjoyed the same 5 star service time after time. Everyone is friendly and chatty and they always remember your name and suggestions for styles you might like. Can’t wait to go collect my glasses ☺️.

Chris S:

5/5 Star – I recently used KW for the first time. While I know the family and therefore not surprised by the high level of service, I was impressed by just how at ease I was made to feel and how personal it was. Highly recommended.

Fred C:

5/5 Star – Brilliant service.


5/5 Star – Excellent Opticians, friendly, helpful with reasonable prices. Will and have recommended.

Katherine H:

5/5 Star – Five star service. Much better than other opticians in the town. I felt well taken care of and my children were free to play with the toys which kept them happy. I will be more than happy to use this opticians and recommend it to friends and family 🙂

Nick L:

Just a quick thanks from me for a very enjoyable visit yesterday. It was great to see everyone again. Service with a smile and a laugh. That’s why, despite living nearly 100 miles away, I will always come to you. Thankyou

Andrew H:

5/5 Star – Always 5 star service. Highly recommended smile emoticon.

Kay N:

5/5 Star -Fantastic service from Keith Walkers optical boutique. Just had yearly check up and received great friendly and warm service from dedicated and passionate staff in their job roles. Take a bow as Mr Keith Walker would be so proud of you all, as I have used your shop for nearly 40 years and I think your refurbishment and dedication are second to none

Booking your essential eye examination with us is simple. You can call our friendly practice teams on 01429 275551 (Hartlepool) and 01429 820326 (Wheatley Hill). Alternatively you can email us on info@walkersopticians.co.uk or message us on Facebook/Twitter.


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